support
how do i use it?
open cue and hand your phone to whoever is taking the photo. it tells them what to do, one word at a time — POINT AT THEM, STEP LEFT, SQUAT, PERFECT — and takes the photo itself the moment you're framed. or prop the phone against anything and walk into frame: it notices, counts you in, and shoots a set. for a selfie, tap the flip icon.
it isn't firing
- cue needs a person in frame, roughly 1.5 to 3 metres away, standing still for a beat.
- if it keeps saying the same word, the photographer hasn't done it yet — that's the point.
- voice coaching needs the ringer on; the words are always on screen too.
- camera access must be allowed: Settings → Privacy → Camera → cue.
where are my photos?
in your Photos library, the moment you tap keep. nothing is saved before that, and nothing you don't keep is saved at all. if saving fails, allow Photos access under Settings → Privacy → Photos → cue.
cue pro, restore, cancel, refunds
- free keeps 3 photos a shoot and the card is always free. cue pro keeps every keeper.
- new phone or reinstall: open the paywall and tap restore purchases.
- cancel any time in Settings → your name → Subscriptions; access lasts to the end of the period.
- refunds are Apple's to grant: reportaproblem.apple.com.
- subscribers manage all of this in the app from the PRO chip on the start screen.
privacy
frames are read on your phone and never uploaded; photos save only when you keep them. the full policy is at /privacy.
talk to a person
support@cuephoto.app — include your iPhone model and iOS version, and what cue said on screen when it went wrong.